Scope
Sales and services are governed by the terms set out in the offer, the quote, the order confirmation and the general conditions communicated to the customer. In case of discrepancy, the signed or accepted contractual documents prevail over the general information on the site.
Offers and specifications
The information on the site presents ranges and capacities in general terms. Configuration, price, lead time, transport, commissioning and warranty conditions are specified in the individualized offer.
Orders and payment
An order becomes firm according to the terms indicated in the MANOMAT offer. Applicable deadlines, deposits and payment methods are stated in the commercial documents provided to the customer.
Delivery and acceptance
Delivery times and terms are confirmed according to availability, configuration and thetination. The customer must inspect the equipment upon receipt and promptly report any reservations according to contractual terms.
Warranty and after-sales service
The applicable warranty depends on the product, its configuration and the manufacturer's conditions. Maintenance, proper use, consumables and exclusions are detailed in the documents provided with the equipment.
Site information and contractual documents
This page presents the general principles of B2B transactions. The contractual documents provided by MANOMAT for an order or service specify the conditions applicable to the relevant file.